May 19, 2009 by MSI
After Procurement has done its job, after the contracts are negotiated and signed, policies are finalized, technology is in place, managing parties are introduced and that first relocating employee is authorized - that’s when the real work begins.
Relocation, in the best of circumstances, can be a challenge, not just for the relocating employee, but for human resources as well. A successful program is built upon a variety of partnerships - between the relocating employee and his/her relocation counselor, between the corporate program manager and their relocation company client service manager, between the relocation company and their service partners, and the list goes on.
Partnership, common goals, honesty, mutual respect – it’s amazing what’s accomplished when people and companies work together! Relocation management companies evolve to become an extension of their corporate client – for a new hire the relocation counselor is often the employees first introduction to their new employer and for an existing employee, the relocation counselor is called upon to reinforce the company’s relocation program, policy and benefits and present them in a positive way. The relocation management company’s support does not end there; the client services manager is relied upon by the program manager as a liaise and sounding board and he/she serves as a resource for them to lean on during challenging times.
Developing and continuously cultivating corporate partnerships and truly becoming an extension of the corporate client is a critical key to success for all stakeholders. It builds a strong foundation and is key to ensuring a successful and long-lasting partnership.